Excursions Agent


  • Ubicación: Arona (España)
  • Tipo de Contrato: Indefinido
  • Jornada laboral: Jornada completa
  • Sector: Restauración, ocio y turismo
  • Vacantes: 1
  • Disciplina: Operaciones
  • Modalidad de trabajo: Presencial

MTS Globe Spain

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 10.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

Descripción de la oferta

We are looking for an Excursions Agent to join our team in Tenerife. Our future teammate would be part of the Excursions department in the destination. As part of the department, the ideal candidate will be responsible for analyzing and optimizing product and sales development, and will also need to have a strong relationship with our clients, all within the scope of excursions.

Key responsibilities:

  • Develop and execute sales strategies, marketing campaigns, B2B online marketing.
  • Be in contact with the excursions providers and TTOO to check and renegotiate offers.
  • Sales settlement with TTOO and collaborators.
  • Contracting of new product of activities and excursions.
  • Manage client complaint with the TTOO and other internal departments.
  • Design and elaboration of the excursion program in Tenerife.
  • Manage the special requests of the TTOO and collaborators and coordinate these needs internally.
  • Set up and follow up with sales and battle field reports/statistics.
  • Excursions department basic tasks to understand the operation and clients processes.
  • Group Management.

Requisitos

  •  Minimum 2 years experience in a similar position.
  •  Degree in tourism or similar.
  •  Extensive knowledge of the product of activities and excursions in Tenerife.
  •  Ability to build strong relationships with key accounts and Business Partners.
  •  Excellent communications and negotiation skills between providers/clients.
  •  Extensive knowledge of Tenerife geography and excursions programs is a must.
  •  Self-motivate and manage multiple tasks.
  •  Advanced knowledge of Microsoft Office.
  •  In high season, availability to work from Monday to Saturday midday.
  •  High level of English and Spanish required, other languages are a plus.

  • Ubicación: Arona (España)
  • Tipo de Contrato: Indefinido
  • Jornada laboral: Jornada completa
  • Sector: Restauración, ocio y turismo
  • Vacantes: 1
  • Disciplina: Operaciones
  • Modalidad de trabajo: Presencial