Reservation Agent


  • Department: Reservation
  • Location: الغردقة (Egypt)
  • Vacancies: 1
  • Discipline: Operations
  • Work modality: On site

MTS Globe Egypt

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 10.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

Job description

MTS Travel Hurghada requires the following vacancy:

 

DEPARTMENT: RESERVATION

JOB TITLE: RESERVATION Specialist

LOCATION: Hurghada

 

We are looking for a Reservation specialist to join our Reservation team, based in Egypt. We are looking for a proactive and experienced professional to support the growth of our company in hotel trading and destination management.

 

Main responsibilities:

  • Guarantee the best booking management policy, profitability, accuracy, performance, provide & Handling Customer requests
  • Following up stop sales, booking window, rate increase and renegotiate new prices.
  • Following up with all departments (operation - Contracting - Traffic)
  • Following up on Handling Hotel requests (Payment - missing Vouchers - actual arrival - amendment - early departure.)

Requirements

Requirements:

  • Minimum 1 year working in a Reservation in travel agencies & Good Relations with the Hotel reservation department.
  • Good knowledge of reservation systems and booking processes
  • Degree in Tourism or Business Administration.
  • Good English (speaking & writing), and other languages will be a plus.
Job closed

  • Department: Reservation
  • Location: الغردقة (Egypt)
  • Vacancies: 1
  • Discipline: Operations
  • Work modality: On site